The technology industry is saturated with people who preach that this tool or that technique will reduce development cost. We all hear at business meetings and conferences about software managers claiming huge increases of 50 to 100 percent in productivity by applying tool x or language y or method z. Don't believe it! It is hype. Moderate increases in productivity of 3 to 5 percent are much more reasonable targets.
You should be happy with tools, languages, and methods that shave a few percentages off your cost or add a few percentages to your quality. However, cost reduction makes no sense without an understanding of its impact on customer and employee satisfaction. If you want to really move the needle then focus on your customers and employees.
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| I've blatantly used AnalyticsInHR's image because it so well addresses my point. I don't know anything about their business but it appears that they know somethings about business performance. |
References:
DeMarco, T. and Lister, T., Peopleware, New York: Dorset House, 1987.
Chappell, B., 4-Day Workweek Boosted Workers' Productivity By 40%, Microsoft Japan Says, NPR, Nov 4, 2019.
